For psychotherapy practices

More time for your patients.
Less time for paperwork and IT.

intermac systems looks after psychotherapy and psychiatry practices — from AI-assisted session documentation with Psynex to Elefant support, firewalls, telematics infrastructure and billing. One point of contact for everything that isn't therapy.

Hosted in Germany GDPR compliant A person, not a ticket queue
Psynex · session documentation

“The patient reports a marked improvement in sleep quality since the last session …”

“Exposure exercise completed independently, anxiety level down from 8 to 4.”

Structured progress noteProgress: sleep quality improved. Exposure exercise completed independently, subjective anxiety 8 → 4. Continue therapy goal 2.

Need help right now?

With remote support we look at your screen directly – only after you allow it, and with a one-time password valid for this session alone.

Start remote support Program for Windows and Mac · +49 151 2755 5942
In focus – our AI solution

Psynex: documentation that adapts to how you think

The session ends, the work doesn't. Progress notes, short-term therapy applications, reports to the reviewer — documentation eats evenings. Psynex takes over the mechanical part: you speak or type a few notes, Psynex turns them into a structured, professionally phrased text for you to review and approve.

Built for the language of psychotherapy — not a general language model with a medical coat of paint. Hosted on servers in Germany, stored encrypted.

What that means day to day

  • Automatic progress notesDictation or a short note becomes a structured entry.
  • Applications to KBV standardShort- and long-term therapy, reports to the reviewer.
  • Adaptive templatesPsynex learns your style and your phrasing.
  • Handwriting recognitionPaper notes from the session become usable digitally.
  • Encryption & EU hostingEncryption at rest, servers located in Germany.
up to 5 hrssaved per week according to Psynex
80%less time spent on documentation
from €0entry-level access without a subscription
Services

Everything that keeps a practice running

You run a practice, not an IT department. We take on the technology — from the clinical application to the firewall.

In focus

Psynex – AI documentation

Dictate, transcribe, structure. Progress notes and applications emerge from the spoken word — in your language, in your style.

Hasomed Elefant support

Installation, migration, updates, troubleshooting. We know Elefant from daily practice and step in when it stalls.

IT security & firewall

Firewall, anti-virus, backup and encryption — matched to the requirements of a healthcare practice.

Billing support

Quarterly billing, validation module, error lists. We guide you through the submission window before the deadline bites.

Telematics infrastructure

Connector, card terminals, eGK, KIM and ePA. Connection, maintenance and fault clearing from a single source.

Data protection & GDPR

Records of processing activities, processor agreements, technical measures — documented for practice, not for theory.

All services in detail
How we work

How we get started

No sales funnel, no package builder. A conversation, an assessment, then a recommendation.

First call

20 minutes by phone or video. We listen to where it hurts — technology, documentation, billing.

Assessment

We review your practice IT: workstations, network, Elefant or your PVS, TI connection, backup.

Ongoing care

A named contact, clear response times, remote support — and on site when it has to be.

FAQ

What practices ask us first

Do you only work with Hasomed Elefant?

No. Elefant is our focus because many psychotherapy practices use it and we have supported it for years. But we are explicitly open to other practice management systems — tell us what you use and we'll assess what we can take on.

Is Psynex compatible with confidentiality obligations and the GDPR?

Psynex processes data on servers in Germany, stores it encrypted, and operates under a data processing agreement. Details and current certifications are on psynex.de. For your practice we supply the documentation you need for your record of processing activities.

Do you also support single-therapist practices?

Yes. Most of our clients are single or small group practices. That is exactly where nobody is looking after the IT — the gap we fill.

Do you come on site?

Most things are faster and cheaper to solve remotely. For installations, relocations, TI connections and hardware we come on site — at short notice around Koblenz, elsewhere by arrangement.

What does support cost?

It depends on size and scope. The usual model is a monthly retainer with defined services, alternatively time and materials. You get a realistic estimate in the first call, before you commit.

Let's talk about your practice

A 20-minute first call is enough to pinpoint where your practice loses time — in documentation, in IT or in billing. Free and without obligation.